To ensure quality, we clean, inspect, photograph from multiple angles, and record the condition of all of the stones and jewelry prior to shipping.
If for any reason, the product proves to be defective due to a craftsmanship defect, we will happily repair it within 24 months of purchasing. We do not cover neglect, abuse, loss, or normal wear and tear. If a stone is lost due to bent, damaged, or worn-out prongs, Wabby's is not responsible for the replacement of the stone or the re-tipping of the prongs. As with any delicate artistic creation, care must be taken to ensure years of enjoyment. To preserve our warranty, only Wabby's can resize, modify, repair, or work on your item.
The loss, theft, or damage of jewelry or gemstones is not covered by Wabby's and should be covered under your Insurance policy.